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What Our Customers Say About Us

"When you are involved in the food industry it's very important to find the right suppliers. I have been fortunate to be partnered up with Farner-Bocken since I opened my restaurants. They are a one-stop shop for me, providing quality products, and excellent customer service from the ordering process to the final delivery."

" Everyone that I have encountered with Farner-Bocken, from my sales rep to my drivers to the customer service people, are always the friendliest and most polite vendor that I deal with..."

"We have been served by Farner-Bocken for over 18 years with impeccable support, service, and product education. From front office, sales representatives, delivery personnel, and product support, Farner-Bocken Company has been a major asset for this business's growth and change. Thank You Farner-Bocken Company for partnering in our success."

"...I appreciate the prompt response and attention to detail."

"Farner-Bocken truly cares about their customers"

"it is also extremely important to have vendors that you can trust and depend on to make your business successful. That is what I have found in Farner-Bocken. Farner-Bocken provides sales representatives who are educated, deliveries that are on time, all in which keeps customers satisfied and the business thriving."

"The main reason we shop with Farner-Bocken is that their customer service puts them a step ahead of the competition. They get to know their customers personally and go that extra mile"

"Farner-Bocken has given me years of good service. Updates on new products, always willing to answer my questions and help with my concerns."

"A significant edge Farner-Bocken maintains in the industry is it's ability to produce measurable results through it's service offering. The Farner-Bocken staff provides attention to detail through it's product analysis, awareness of consumer buying trends and creative in-store merchandising placement. Each of these factors is invaluable as a customer. It is much more efficient to allow 'specialists' to assist in the growth of the business."

"What Farner-Bocken really provides to our company is expert advice and direction on how to become better convenience store operators, enabling us to increase our sales and become more profitable. They understand that we are in a highly competitive and ever changing business. They believe that their success is largely hinged on the success of my business and other similar operators. In a sense we are parners and we trust them as they do have our best interests in mind."

"If we had not partnered with Farner-Bocken, I don't think we would be where we are today. They are progressive and forward thinking and very much a part of our business today."

"They have worked with me on every level to help my business grow and succeed."

"From the customer service department at Carroll, to the salesman who visits me, to the drivers who deliver the product, Farner-Bocken stands with the best."

"Farner-Bocken cares about the communities it serves..."

"It has been my pleasure to work with Farner-Bocken Co. for the past 8 years. Having experience with many other wholesalers over the past 30+ years, I know the problems associated with uncaring vendors. Farner-Bocken has proven time and again to be a top class wholesale company; offering quality products, professional representatives, and quick satisfaction on any issues that have come up."

"Farner-Bocken has been a long time, respected partner with the Quality Inn & Suites Event Center in Des Moines. We continually test the marketplace and have found Farner-Bocken to be consistent in quality of product, price, and excellent service."

"From the beginning the Farner-Bocken food service program has proven to be a professional class act. Farner-Bocken's deli support, Marlea Goebel, exhibits consistent expertise, innovative ideas and the dedication is truly remarkable. We are proud to say we do not serve typical gas station food!"

"The Farner-Bocken team has helped us build our business tremendously. They have provided in depth, one on one training for our staff, helped us organize our food costs and pricing sheets, and always keep us up to date on new items or concepts. We've worked with other suppliers who do not go beyond delivering product. Farner Bocken truly goes the extra mile for us!"

"Farner-Bocken Co. provides a high level of service for our store. The sales people and specialists always follow through with their promises."

"I have been a customer of Farner-Bocken since 1985. The service and dedication to the growth of my business is second to none. They are always willing to go above and beyond to help me succeed with new and innovative ideas. Thank you Farner-Bocken for partnering with us in the success of our business."

"My experience with Farner-Bocken has been fabulous. For years we have been able to rely on our rep with Farner-Bocken to supply us with quality product and service. Farner-Bocken's food show is something I look forward to each year."

"I am a new business owner who has relied on Farner-Bocken. They helped me get up and running and are still very accommodating. Farner-Bocken is price competitive and their billing system is fantastic (EFT). I've noticed that someone is always stopping by to see how I'm doing."

"Running a full service kitchen in a hotel has its challenges; from room service to banquets, my guests demand excellence in every aspect. Farner-Bocken makes it possible for me to meet the expectations of my guests in every way. Customer service is a full time job and I am glad to have Farner-Bocken on my side for support. Their representatives are knowledgeable and eager to assist me with product delivery and menu development in all areas of the industry."

"Our experience with Farner-Bocken Company can be summed up in two words, simply outstanding. Everyone we have worked with has been professional, friendly and passionate about helping improve our business. Whether it is training our food service staff on new ideas and concepts, bringing in new products to the store, assisting with advertising and promotional ideas or even simplifying ordering and inventory management, the FB team is always ready and able to bring their expertise."

"Farner-Bocken offers the best of both worlds...competitive pricing...excellent service..."